Welcome to Dynamic Staffing Group

Customer service representative job description

We can assist you with staffing your call center or customer service center with friendly, pleasant phone voices who can fill in whenever you need them

Customer service representative jobs range from entry-level to manager. This position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excellent communication abilities and data entry skills are essential for candidates.

Typical duties of a customer service representative

• Receiving and placing customer service telephone calls
• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
• Resolving customer complaints and managing database records
• Data entry and research as required to troubleshoot customer problems